Privacy Notice

Last updated: 25 April 2026 · Effective date: 25 April 2026

1. Who we are

Tails Abode operates the websites tailsabode.uk and the connected web applications. We are the data controller for personal data collected through these services. Our place of incorporation and registration details will be disclosed once finalised; until then please contact us at hello@tailsabode.com for any data-related enquiries.

2. What we collect

Adoption platform

• Account data: name, email, password hash, role (adopter, shelter staff, admin).
• Application data: information you submit during the adoption wizard (household details, references, home-check responses).
• Operational logs: IP address, user agent, basic activity logs (kept up to 90 days for security).

TailsAbode Kids parent account

• Parent or guardian name and email.
• Optional child first name and age band (used only to personalise the experience for the child within the family's device).
• Account preferences and parental-dashboard settings.

TailsAbode Kids extension

• By default, gameplay data stays on the device.
• Parents can opt in to sync the parental dashboard. No advertising. No behavioural profiling of children.

3. Lawful basis

• Contract — to provide the adoption platform you signed up for.
• Legitimate interests — to keep the service secure and prevent fraud.
• Consent — for marketing emails. You can withdraw consent at any time.
• Legal obligation — where we must keep records (for example, charity verification audits).

4. Children's data

TailsAbode Kids is designed against international children-online best practices. We do not create child-only accounts; the parent account holds all data. Where a parent provides a child's age band, this is processed only to personalise age-appropriate features. We do not profile minors and do not run behavioural advertising.

5. How we share data

We use a small number of processors, contractually bound under applicable data-protection law: hosting (cloud infrastructure, EU region), email (transactional only), and error monitoring. We do not sell personal data. We do not share data with advertisers. If law-enforcement requests data we comply only when legally required and notify you where we are permitted to.

6. Retention

• Adoption applications: kept for the duration of the adoption process plus 24 months for animal welfare follow-up.
• Inactive accounts: deleted after 24 months of inactivity, after one warning email.
• Security logs: 90 days.

7. Your rights

Where applicable data-protection law gives you rights (such as GDPR for users in the EU/EEA), you have the right to: access your data; correct it; delete it; restrict or object to processing; data portability; withdraw consent; and complain to your national data-protection authority. Email hello@tailsabode.com with the subject line "Data request" and we will respond within 30 days.

8. International transfers

Our primary infrastructure is hosted in the EU. Where a processor operates outside the EU/EEA, we rely on approved transfer mechanisms (such as the EU Standard Contractual Clauses).

9. Security

HTTPS only (TLS 1.2+). Password hashes (bcrypt). Daily encrypted backups. Role-based access control. Internal services not exposed to the public internet. Suspected breach: security@tailsabode.com.

10. Changes

If we make material changes we will email registered users and post a notice on tailsabode.uk for at least 30 days before they take effect.

Questions about this notice: hello@tailsabode.com